Functions + Responsibilities:

• Be guest focused.
• Greet incoming guests and thank departing guests.
• Assist with coats, bags, strollers, etc.
• Understand waitlist creation and quote accurate wait times.
• Manage flow of guests in restaurant.
• Seat guests and present menus.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of tables.
• Communicate any/all specific notes regarding guest’s dining experience to appropriate tame members (i.e. celebrating a birthday or anniversary, allergies/dietary restrictions, etc.).
• Answer phones and make reservations, take carry out orders.
  
• Ensure carry-out orders are correct when entered in POS.
  
• Assist with table maintenance.
  
• Maintain cleanliness of entry area and restrooms.
  
• Follow all side work checklists as designated by company.
  
• Be organized and have strong ability to multitask.
  
• Be outgoing and engaging.
  
• Interact with coworkers in a friendly and respectful way and be a team player.
  

Requirements:

• Possess the ethics and positive attitude that support our values and culture.
• Physical ability and stamina to carry heavy trays and stand for long hours.
• Availability to work various shifts, including weekends.
• Multi-tasking abilities.
• Good oral communication skills.
• Ability to remain calm and professional in a fast-paced work environment.

Functions + Responsibilities:

• Set tables.
• “Pre-bus” tables by clearing empty plates as a guest finishes eating.
• Restock server stations.
• Clear all silverware, glassware, plates, napkins, etc. after guests finish dining.
• Wipe down tables and chairs using proper sanitation protocols.
• Maintain the efficiency and cleanliness of the dining area and server stations.
• Re-stock ice as needed.
• Take bus tubs to dish room as necessary; return clean bus tubs to side stations.
• Take garbage to dumpster as necessary.
• Maintain clean workstations.
• Ensure perimeter of restaurant and parking lot are clean, neat and free of debris.
• Learn the menu (food and beverage) so you can answer questions, describe and recommend items, and help our guests find new and old favorites.
• Greet every guest with a warm, sincere smile, ensuring that they feel genuinely welcomed and anticipate their needs.

Requirements:

• Must be 16 years of age or older.
• Previous experience preferred but not required.
• Food Handlers/Serve Safe (current, non-expired).
• Must be able lift and carry up to 50 pounds.
• Ability to stand/walk for at least 8 hours per day.
• Ability to multi-task, prioritize and organize.

Functions + Responsibilities:

• Deliver genuine hospitality and an exceptional dining experience by guiding our guests through our menu, while demonstrating a thorough knowledge of all our food and beverage offerings.
• Take pride in providing timely, attentive, fun and friendly service to ensure our guests feel valued and well cared for.
• Create positive first impressions that build loyalty in return guests.
• Be a team player with a “can-do” attitude to deliver 100% guest satisfaction.
• Ability to multitask calmly and effectively in a busy, stressful environment.
• Follow all steps of service.
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Credit Card terminals.
• Available to work a variety of hours, days, and shifts, including weekends.
• Complete sidework tasks before, after and during shirt including but not limited to polishing glassware and silverware, stocking supplies, refilling ice, folding napkins, etc.
• Ability to stand and walk for an entire shift and lift up to 10-50 pounds.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook.

Requirements:

• Must be 21 years of age or older to serve alcohol (based on state regulations).
• Alcohol certification and Serve Safe (current, non-expired).
• Minimum of 2 years’ experience.
• Flexible to work a variety of shifts.

Functions + Responsibilities:

• Work to restock glassware and maintain bar supplies throughout the course of the shift.
• Change kegs, when required.
• Make trips to the storage area to keep alcohol supplies stocked throughout the course of the shift.
• Pick up empty glasses and bottles from the bar and tables in the bar area.
• Wipe down bar tops and tables as necessary.
• Take bus tubs to dish room as necessary.
• Prepare and stock bar needs to ensure a successful shift, including but not limited to: slicing fruit for garnishes, squeezing fresh juices, stuffing olives, preparing and stocking ice molds, preparing syrups, batching cocktails.
• Learn the menu (food and beverage) so you can answer questions, describe and recommend items, and help our guests find new and old favorites.
• Greet every guest ensuring that they feel genuinely welcomed.
• Ensure there is enough clean, polished glassware for bartenders.
• Re-stock ice as needed.
• Take garbage to dumpster as necessary.
• Maintain a clean workstation and clean bar towels in each bartender’s station.

Requirements:

• Must be 21 years of age or older.
• Previous experience preferred but not required.
• Alcohol certification and Serve Safe (current, non-expired).
• Must be able lift and carry up to 50 pounds.
• Ability to stand/walk for at least 8 hours per day.

Functions + Responsibilities:

• Takes guest orders utilizing menu knowledge and situational selling techniques. Serves food and beverages to the guests promptly, ensures all items are prepared properly and on a timely basis, and follows the standards set by the restaurant.
• Communicates professionally with guests to determine their needs and help them with menu selections.
• Communicates new promotions and product information to guests.
• Demonstrates knowledge of menu items by describing food items properly. Maintains company standards for quality food; serves only food that meets standards.
• Inputs orders accurately into the computers, pre-bus tables, and may assist with side-work of rolling silverware, filling salt and pepper shakers, and perform light restaurant cleaning.
• Practices safe food and beverage handling and clean up at all times.
• Safely handles food prep equipment such as knives, coffee maker, iced tea machine, etc.
• Prepare and stock bar needs to ensure a successful shift: including but not limited to slicing fruit for garnishes, squeezing fresh juices, stuffing olives, preparing syrups, batching cocktails.
• Handles guest complaints with tact and professionalism, turning dissatisfied guests into raving fans.
• Communicates and interacts with guests, handles crowds, and puts guests at ease.
• Make cocktails and maintain bar.
• Have beer, wine, spirit & cocktail knowledge.
• Clean bar and stock coolers.

Requirements:

• Must be 21 years of age or older to pour alcohol (based on state regulations).
• Previous bartending experience required.
• Alcohol certification (Naperville Basset) and Serve Safe food handler’s (current, non-expired).
• Alcohol certification (Naperville Basset) and Serve Safe food handler’s (current, non-expired).
• Strong knowledge of commonly used concepts, practices, and procedures in a restaurant and bar.
• Flexible to work a variety of shifts.
• Must be able lift and carry up to 50 pounds.
• Ability to stand/walk for at least 8 hours per day.